Maintenance Support

Software Products

Standard Maintenance Support Service

Service Scope

  • 5x8h hotline and website technical support
  • Remote support
  • Software upgrade support
  • Software update(patch) support
  • Tools support for software health check

All-in-one (AIO)

Standard Maintenance Support Service (Software)

Service Scope

  • 7x24h hotline and website technical support
  • Remote support
  • Software upgrade support
  • Software update(patch) support
  • Tools support for software health check

Standard Maintenance Support Service (Hardware)

Service Scope

  • 7x24h hotline and website technical support
  • Remote support
  • Onsite hardware replacement support